Privacy policy The Focus Line BV
This page was last modified on 24-5-2018.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of The Focus Line B.V. You should be aware that The Focus Line B.V. is not responsible for the privacy policy of other sites and sources. By using this website you accept the privacy policy.
The Focus Line B.V. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Our use of collected data
Use of our services
When you sign up for one of our services or place an order, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of The Focus Line B.V. or of a necessary third party. We will not combine this information with other personal information we have.
Security
Our web shop is secure, data you enter on our web shop are passed on to us in encrypted form. Payments also occur naturally in a secure and encrypted manner. Mollie B.V. is the processor of online payments on our webshop. They keep your payment details on secure servers.
We have no insight into your password which you use for your possible account in our webshop.
Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of The Focus Line B.V. We will not combine this information with other personal information we have.
Cookies
You will be asked if you want to accept Cookies from our website. We collect visit data in order to gain a better insight into our customers so that we can tailor our services accordingly. Our webshop will also function better when you accept our cookies.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of The Focus Line B.V. or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.
Purposes
We do not collect or use information for purposes other than the purposes described in this Privacy Policy. Your data will never be resold by us.
Third parties
The information is not shared with third parties, with the exception of web applications that we use for the benefit of our webshop and the transporters to deliver your goods. This data will only be used for this purpose and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.
Processors with whom we collaborate are:
CCV Shop (CCV HOLLAND B.V.), webshop application
DPD B.V. Netherlands, package transport
Sluyter B.V. pallet freight transport
Mollie B.V. payment provider
It is necessary to share data, such as addresses, with our processors in order to process and deliver your orders. Email addresses and telephone numbers are provided so that the transport services can keep you informed via email / SMS of your delivery.
How long do we keep your data
We store data for 7 years. The reason for this storage period is the obligation to keep accounting and administration. We are obliged to the Dutch tax authorities to keep orders, invoices, payment statements, delivery reports, VAT numbers etc for 7 years. After this time we will delete / destroy the data.
Changes
This privacy statement is tailored to the use of and the possibilities on our webshop. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis. When you change our privacy statement, we will also send you an email when you are signed up for our newsletter.
Choices for personal data
We offer all visitors the opportunity to view, change, or delete all personal information that is provided to us at the moment.
Newsletter
We only send you our newsletter when you have given permission for this. You can give permission while ordering or by entering the information in the 'Newsletter' box (left) and clicking on sign up.
Unsubscribe newsletter
At the bottom of the newsletter mailing you always have the option to unsubscribe.
Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.
Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:
The Focus Line B.V.
Buitenvaart 1015
7905 SB Hoogeveen
Nederland
+3185 0491719
customerservices@dogloversgold.eu
This page was last modified on 24-5-2018.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of The Focus Line B.V. You should be aware that The Focus Line B.V. is not responsible for the privacy policy of other sites and sources. By using this website you accept the privacy policy.
The Focus Line B.V. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Our use of collected data
Use of our services
When you sign up for one of our services or place an order, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of The Focus Line B.V. or of a necessary third party. We will not combine this information with other personal information we have.
Security
Our web shop is secure, data you enter on our web shop are passed on to us in encrypted form. Payments also occur naturally in a secure and encrypted manner. Mollie B.V. is the processor of online payments on our webshop. They keep your payment details on secure servers.
We have no insight into your password which you use for your possible account in our webshop.
Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of The Focus Line B.V. We will not combine this information with other personal information we have.
Cookies
You will be asked if you want to accept Cookies from our website. We collect visit data in order to gain a better insight into our customers so that we can tailor our services accordingly. Our webshop will also function better when you accept our cookies.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of The Focus Line B.V. or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.
Purposes
We do not collect or use information for purposes other than the purposes described in this Privacy Policy. Your data will never be resold by us.
Third parties
The information is not shared with third parties, with the exception of web applications that we use for the benefit of our webshop and the transporters to deliver your goods. This data will only be used for this purpose and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.
Processors with whom we collaborate are:
CCV Shop (CCV HOLLAND B.V.), webshop application
DPD B.V. Netherlands, package transport
Sluyter B.V. pallet freight transport
Mollie B.V. payment provider
It is necessary to share data, such as addresses, with our processors in order to process and deliver your orders. Email addresses and telephone numbers are provided so that the transport services can keep you informed via email / SMS of your delivery.
How long do we keep your data
We store data for 7 years. The reason for this storage period is the obligation to keep accounting and administration. We are obliged to the Dutch tax authorities to keep orders, invoices, payment statements, delivery reports, VAT numbers etc for 7 years. After this time we will delete / destroy the data.
Changes
This privacy statement is tailored to the use of and the possibilities on our webshop. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis. When you change our privacy statement, we will also send you an email when you are signed up for our newsletter.
Choices for personal data
We offer all visitors the opportunity to view, change, or delete all personal information that is provided to us at the moment.
Newsletter
We only send you our newsletter when you have given permission for this. You can give permission while ordering or by entering the information in the 'Newsletter' box (left) and clicking on sign up.
Unsubscribe newsletter
At the bottom of the newsletter mailing you always have the option to unsubscribe.
Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.
Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:
The Focus Line B.V.
Buitenvaart 1015
7905 SB Hoogeveen
Nederland
+3185 0491719
customerservices@dogloversgold.eu